Terms of service

Terms of Service

Welcome to Gifteila. By accessing our website and placing an order, you agree to the following Terms of Service. Please read them carefully before purchasing.

1. General

By using www.gifteila.com, you confirm that you are at least 18 years old or using the website under the supervision of a parent or guardian.

We reserve the right to update products, pricing, policies, and website content at any time without prior notice.

2. Products & Availability

We do our best to display product colors, designs, descriptions, and images as accurately as possible. However, slight variations may occur due to screen settings, photography, or production updates.

Product availability is subject to stock.

3. Pricing & Payments

All prices displayed on the website are shown in EGP (Egyptian Pound) unless stated otherwise.

We currently support available payment methods shown at checkout, including:

Cash on Delivery (COD)
InstaPay
Online payment methods (if available)

Orders are confirmed only after successful order submission.

4. Order Verification

To maintain order quality and delivery efficiency, Gifteila reserves the right to verify orders before processing or shipping.

Orders that cannot be verified may be delayed or cancelled.

5. Shipping & Delivery

Delivery times are estimated and may vary depending on location, courier operations, holidays, or unforeseen circumstances.

We currently deliver across Egypt.

6. Inspection Policy

Order inspection is available upon delivery.

Customers are requested to inspect the order while the courier is present.

Once the courier leaves after inspection opportunity has been provided, the order is considered accepted.

7. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

Products may only qualify for return, exchange, or refund under eligible conditions stated in that policy.

8. Promotions & Discounts

Promotions, bundle offers, discount codes, and limited-time offers:

Cannot be combined unless stated otherwise.
May be modified or cancelled without notice.
Apply only during their active period.

9. Intellectual Property

All content on this website including:

Product photos
Designs
Branding
Logo
Text
Graphics

belongs to Gifteila and may not be copied, reused, reproduced, or distributed without written permission.

10. Limitation of Liability

Gifteila shall not be responsible for delays, interruptions, technical issues, or indirect losses resulting from the use of the website or delivery services.