Shipping Policy
At Gifteila, we work to make your shopping experience simple, reliable, and enjoyable. Please review our shipping policy below.
Shipping Coverage
We currently deliver across all governorates in Egypt.
Shipping availability and delivery times may vary depending on the destination area and courier coverage.
Order Processing Time
Orders are processed after confirmation and are typically prepared within 1–2 business days.
Orders placed during weekends, public holidays, sales periods, or peak seasons may require additional processing time.
Estimated Delivery Time
Estimated delivery times:
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Cairo & Giza: 1–3 business days
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Alexandria & Delta: 2–4 business days
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Upper Egypt & remote areas: 3–7 business days
Delivery timelines are estimates and may vary depending on courier operations.
Shipping Fees
Shipping fees are calculated during checkout and may vary depending on:
Free shipping offers (if available) apply only under announced conditions.
Order Confirmation
Orders may be contacted for confirmation before shipping.
Orders that cannot be confirmed may be delayed or cancelled.
Order Tracking
Once your order is shipped, tracking updates may be shared through available communication channels.
Order Inspection Upon Delivery
We offer Order Inspection Available for complete peace of mind.
Customers are encouraged to inspect their order while the courier is present.
Once the courier leaves after inspection opportunity has been provided, the order is considered accepted.
Failed Deliveries
If delivery cannot be completed due to:
the order may be cancelled or returned.
Delays
Unexpected delays may occur due to:
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Weather conditions
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Public holidays
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Courier operations
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High order volumes
We appreciate your understanding in such cases.
Contact Us
For shipping support or order inquiries:
Email: gifteila.store@gifteila.com
Website: www.gifteila.com
Thank you for choosing Gifteila ♡
